API calls may fail due to intermediate root certificate expiry

Incident Report for SonarQube Cloud

Resolved

This incident has been resolved.

Posted May 31, 2020 - 14:35 CEST

Monitoring

We have regenerated the sonarcloud.io certificate and it no longer contains the expired root certificate. Https callers should all behave correctly.

Posted May 31, 2020 - 11:33 CEST

Update

Issue can be resolved by upgrading components involved in the https calls. Please check https://community.sonarsource.com/t/server-certificate-verification-failed/25539/4 for more details.

Posted May 31, 2020 - 09:27 CEST

Identified

Https callers of sonarcloud.io can be cross-impacted by the expiry of a root certificate from our certificate provider. Depending on the currentness and settings from the caller program and operating system, https calls may fail with a certificate expiry error.

Posted May 30, 2020 - 17:42 CEST